Supporting reminiscence, connection and person-centred care

Memory Makers is a Reminiscence Portal and Family Share App that helps people, families and communities record, remember and reconnect.

Designed for use in care homes, community groups, domiciliary care settings it turns everyday moments into lasting stories through simple tools, guided prompts and a beautifully intuitive experience.

🕰 The voices of yesterday. The gift for tomorrow.

How Memory Makers Supports CQC Outcomes

When care home partners look at Memory Makers, they consistently recognise that it strengthens evidence across several Key Lines of Enquiry, particularly around responsiveness, effectiveness, and caring practice.

Memory Makers supports person-centred, responsive care by helping teams understand who someone is, not just what care they need. Through structured reminiscence and guided conversation, it promotes wellbeing, dignity, and meaningful engagement.

Care homes using Memory Makers often find it strengthens how they evidence responsive, effective, and caring practice — because good care becomes easier to see, explain, and share.

Memory Makers is designed for care environments where time is limited, staff are busy, and meaningful connection matters more than ever.

It helps residents share their life story through calm, guided conversations, and helps care teams understand the person behind the care.

“The result is often felt quickly: better day-to-day connection, more personalised conversations, and residents who feel more recognised and understood.”

For families, it offers something simple but powerful:

a way to stay emotionally connected, even from a distance.

Record
Capture stories effortlessly
For staff, volunteers, families & the people you support
  • Created with dementia-friendly design principles
  • Guided prompts and Life Thread themes
  • Tap-to-record video, audio and photos
  • Works beautifully on shared tablets
  • No tech experience needed
Remember
A beautifully organised Memory Bank
Stories become part of a person’s Legacy Timeline
  • Helps teams understand emotional triggers and personal history
  • Supports person-centred care and activity planning
  • Encourages richer conversations and connection
  • Memories automatically sorted into Life Threads
Reconnect
Keep families close
Secure Family Share Portal
  • Families can revisit memories anytime, anywhere
  • Reduces isolation and increases emotional wellbeing
  • Encourages relatives to add their own stories
  • Creates a shared sense of belonging and continuity
Stories That Live Here
Stories That Live Here is a beautifully produced book created from real conversations.
Captured gently over time, it brings together a person’s words, memories and moments — and turns them into something tangible that can be held, shared and revisited.
  • Stories told in their own words
  • Photos and memories captured along the way
  • QR codes linking to video stories
  • Reflections from families and care teams
  • A final space for signatures
It’s not a record of care.
It’s a record of life.

A gentle way to capture memories

In care settings, Memory Makers works best in small moments, over time.

The experience is designed around what care teams already know works:

  • short conversations

  • clear prompts

  • predictable pacing

  • familiar devices

  • a calm environment

There’s no pressure to remember everything.

No expectation to “perform”.

Just a safe space for a story to be shared.

“This gentle pace supports emotional wellbeing and helps reduce overwhelm, especially for those living with dementia or fluctuating capacity.”

Built with dignity, safeguarding and confidence in mind

Memory Makers has been shaped by real care environments and the realities that come with them.

It is:

dementia-friendly by design
calm, consistent and easy to follow
guided by a simple framework (so staff don’t need to “wing it”)
respectful of emotional energy and individual needs
designed to support safe, person-centred storytelling

The focus is always the same:

listen well, move gently, and protect dignity.

Supporting care settings (in a practical way)

Memory Makers helps care settings to:

  • learn personal history and meaningful details

  • strengthen daily conversation and activity planning

  • improve connection between staff and residents

  • demonstrate person-centred care in a way that’s easy to show and share

  • create positive, meaningful moments that staff feel proud of

It’s designed to feel doable, even for busy teams.

No technical confidence is needed

And because stories reveal preferences, values and triggers, they can support more consistent day-to-day care and communication across the team

Keeping families connected

Families can access the secure Family Share portal so they can:

  • hear voices and revisit stories

  • see meaningful moments they may have missed

  • feel reassured that their loved one is truly known

  • contribute memories, messages and photos where appropriate

For many families, it brings peace of mind.

For many residents, it brings comfort.

It can also support stronger relationships between care settings and families, built on reassurance, shared understanding and trust.

How Memory Makers Works

Memory Makers is powered by two key elements, the first is a shared network of people and organisations who help stories happen in real settings.

Through face-to-face Story Sharing Sessions and the dual-user Memory Makers App, we aim to help people feel: seen, heard, and remembered.

Memory Partners – Host sessions and provide a supportive environment. Provide access, time & trust so storytelling can happen with care and dignity
Memory Champions – Help coordinate the process and ensure stories can be shared
Story Guides – Hold the space, lead the conversation, and capture stories with care
The Storyteller – The person whose voice, memories and identity are being preserved.

Memory Makers Legacy Programme

The behind-the-scenes support that helps sessions run smoothly, safely, and consistently in real settings.

  • Partner branding support

  • Network impact updates

  • Promotional video interviews (including the vodcast)

  • Impact Snapshots

  • “Stories That Live Here” book

⚙️ How It Works

One platform. Three powerful paths to legacy.

Whether you're a family member, a community volunteer, or a town council – there’s a way to preserve stories that matter.

Care & Community Memory Banks

“Together, we remember.”

Personal Legacies

“Capture the moments that matter.”

Memory Trails

“The voices of yesterday. The gift for tomorrow.”

Care & Community Memory Banks

📍 “Together, we remember.”

Create a shared space where voices, photos, and stories from your community can live on — beautifully preserved and easy to share.

We partner with care homes, dementia groups, veteran charities, and health & wellbeing projects to celebrate lives and capture stories that might otherwise be lost.

Staff or volunteers can record conversations with residents or members. Each story is saved to a branded online Memory Bank and can be turned into a printed Flipbook for families and loved ones.

This isn’t just about stories — it’s about connection, dignity, and legacy.

Benefits:

✔️ Celebrate and honour residents’ lives

✔️ Strengthen bonds between staff, families & communities

✔️ Provide meaningful activities for wellbeing programmes

✔️ Demonstrate your organisation’s impact through stories

🎖 “This helps us celebrate our residents and show our impact.”

– Care Partner

Personal Legacy for Families & Friends

🎁 “Capture the moments that matter.”

Because the sound of a loved one’s voice, their stories, and their laughter are treasures no photo can replace.

Families can use our software to record voice or video conversations and upload photos. Each story is saved securely in a private Memory Bank — a lasting gift for current and future generations.

Perfect For:

👵 Grandparents’ memories

🌸 End-of-life reflections

🎂 Milestone birthdays or anniversaries

💌 Meaningful personal gifts

What You Get (Core Package):

✔️ Easy-to-use recording software

✔️ Private, secure Memory Bank webpage

✔️ Lifetime access for your family

✔️ Full safeguarding and consent process

Optional Upgrades:

🖨️ Flipbook Keepsake – from £TBC

🎞️ Highlight Video Reel – from £ TBC

💌 Legacy Letters Kit – from £ TBC

📀 USB Archive Box – from £ TBC

🧳 Family Pack Add-On – from £ TBC

💬 “We now have Grandma’s voice, her stories, and her laughter — saved forever.”

– Family Member

Memory Trails for Towns & Places

“The voices of yesterday. The gift for tomorrow.”

Turn your town, park, or heritage site into a living museum — where every location has a story to tell.

We help councils, schools, and community groups create interactive Memory Trails — story points placed around towns, parks, and heritage sites.

Visitors scan a QR code to instantly listen to real voices from the past — residents, workers, and families who shaped your local history, or alternatively can record their own memories for future visitors.

Perfect For:

🌳 Forests, parks & footpaths

🏛 Local heritage projects

🎉 Civic events & festivals

🏫 Schools and educational trails

Benefits:

✔️ Brings local history to life

✔️ Encourages walking, exploring, and learning

✔️ Supports civic pride and tourism

✔️ Simple QR tech – no app needed for visitors

“One scan. One voice. A world of meaning.”

– Community Project Lead

🧡 Everyone has a story. Let’s keep them alive.

💰 Packages

🧰 Everything you need to preserve a story — beautifully and safely.

Always Included:

  • • Memory Makers software access
  • • Branded, forever-hosted Memory Bank
  • • Full consent & safeguarding toolkit
  • • Setup support
  • • Marketing Toolkit (graphics, posters, badge)
  • • Mini Impact Report template
Package

Family Starter

  • Credits: 4
  • Best For: Individuals or small families
  • Cost: £TBC
Package

Small Group

  • Credits: 8
  • Best For: Support groups, carers, or friends
  • Cost: £TBC
Package

Medium Group

  • Credits: 16
  • Best For: Community groups or organisations
  • Cost: £TBC
Package

Large Group

  • Credits: 24+
  • Best For: Councils, care homes, or trails
  • Cost: £TBC

One credit = one person’s recorded story + photos + digital hosting.

Selected: credits

🧠 About Memory Makers

Memory Makers is a purpose-led storytelling business based in the UK.

We help people of all ages preserve the voices and stories that matter — from care homes to classrooms, from councils to families.

Our roots are in poetry, creativity, and community. And everything we do is guided by one belief:

If a story is worth living, it’s worth remembering.

Ready to start a conversation that lasts a lifetime?

Whether you're a family, care provider, or community leader, we'd love to help.